Frequently Asked Questions (FAQ)
What is a VPN?A VPN, or virtual private network, is a secure and private network connection through the public internet.
How does a VPN work?A VPN works by using encryption protocols to funnel all your internet traffic through an encrypted tunnel — a virtual private network — between your computer and a remote VPN server. This secures your data, preventing 3rd parties from intercepting it.
Without a VPN, all your internet traffic is potentially exposed on your network. That’s why VPN connections boost your privacy and security online.
What to look for in a VPN?As an independent review site, we've tested dozens of VPNs in terms of speed, encryption protocols, server network, and more. For an average consumer, here's what you should look for when choosing the best VPN for your needs:
Security: Some critical features include military-grade encryption, integrated kill switch, DNS and IP leak protection, forward secrecy, data breach monitor and safe browsing feature.
Privacy: Consider a VPN's logging policy and geographic location. Always choose a VPN with an untarnished reputation and transparent zero-log policy. Steer clear of VPNs located in countries with a history of abusing user privacy.
Speed and reliability: Look for VPNs that offer uninterrupted high-speed browsing and unlimited bandwidth.
Simultaneous device connections: Look for VPN services that offer multiple device connections. This means you can protect all of your devices in the household with a single VPN subscription.
Device compatibility: Most VPNs have native apps for major platforms like Windows, macOS, Android, and iOS. If you have a multi-platform household, look for a VPN that extends coverage to almost every device: from preconfigured routers to game consoles. Some VPNs also offer browser extensions for Chrome, Firefox, Safari, or Edge.
Server network: In general, the closer you are to a server, the faster your connection. VPNs like Cyberghost and PIA have thousands of servers spread evenly across the world. This means there'll always be a server nearby, no matter where you are. It also means less congestion on each server and, therefore, a faster connection.
